We currently ship to all 50 states; Washington, D.C. and Canada. The shipping methods offered during checkout may differ based on your shipping address and items selected.
Returns and Exchanges
If you are not delighted with your purchase, Flora Dancia offers complimentary shipping on all returns and exchanges. We are pleased to accept timely returns of unused, unworn, unwashed, unaltered and undamaged items within 14 days from the date you received your order.
Returning Your Item
For all returns and exchanges please go to www.FloraDancia.com/a/returns and enter your order number and the email associated with the order. Select the items you would like to return. Then select your return method: a refund for store credit, refund to original payment method or an exchange. If you would like to exchange for another item, please specify with as many details as possible. You will receive an email confirmation of the request with a copy of the label attached.
You may also complete the Return & Exchange form included in the box with your order. Simply complete it and ship it back with your merchandise to the address below.
Please address all returned items to:
3053 Fillmore Street #305
San Francisco, CA 94123
Once your return arrives back at our facility, kindly note that it generally takes 48 hours or so to process, upon which you will be notified via email once your return has been successfully completed.
Canada Policies: Returns and Exchanges
At this time, due to systems and customs restrictions, we are unable to process returns or exchanges for Canadian orders.
For any additional assistance, please contact Customer Care at Customercare@FloraDancia.